List of prices and fees
for payment services
November 2024
- Here you will find a list of current fees for individual services. Subject to change and errors excepted. All values in the stated currency excl. VAT.
Fee (excl. VAT)
Minimum commission
For each transaction, the discount agreed in the contract is charged, but at least the minimum commission.0,20 CHF / 0,20 EUR
Minimum fee for refunds
For each refund, the commission agreed in the contract is charged, but at least the minimum fee.0,55 CHF / 0,55 EUR
Fee for automatic payouts
For each automatic payout a fee is applied0,50 CHF / 0,50 EUR
Surcharge for business cards (Commercial Card)
When using business cards, we charge a surcharge due to the increased scheme fees for these cards.1,300 %
of the transaction amount
of the transaction amount
Intraregional surcharge
When using international cards (inside EEA), we charge a surcharge due to the increased scheme fees for these cards.0,600 %
of the transaction amount
of the transaction amount
Interregional surcharge
When using international cards (outside EEA), we charge a surcharge due to the increased scheme fees for these cards.1,300 %
of the transaction amount
of the transaction amount
Non-Secure surcharge
Applies to transactions that are authenticated without "3D Secure".0,850 %
of the transaction amount
of the transaction amount
Late delivery surcharge
Applies to transactions that arrive in the system more than 48 hours after processing.0,850 %
of the transaction amount
of the transaction amount
Pre-authorization fee Final authorization fee
Is charged for transactions that are received later than four working days after their authorization in the system, whose authorization amount/currency does not match the transaction amount/currency submitted or which are reversed after final authorization.
0,080 % (min. 0,02 CHF / 0,02 EUR)
0,009 %
0,250 % (min. 0,04 CHF)
of the authorization amount
0,009 %
0,250 % (min. 0,04 CHF)
of the authorization amount
General fees
Service incl. description
Fee (excl. VAT)
Connection to the authorization and billing system
Free of charge
Processing of chargebacks (CB)
35,00 CHF / 35,00 EUR per chargeback
Escalation case for chargebacks (CB)
35,00 CHF / 35,00 EUR per transaction
PCI DSS non-compliance fee
30,00 CHF / 30,00 EUR per branch
Special evaluations on behalf of the contractual partner
Applies to analyses, individual transaction listings, subsequent entries, etc.75,00 CHF / 75,00 EUR per hour